COVID Information and Policies at Fig Street Inn

Updated: August 19, 2022

All Fig Street Inn employees and family members living on property have been fully vaccinated. You may see us wearing masks from time to time. We take cues from guests as to if they would like us to wear masks; and if we are not and you would like us to, just say so.

We continue with high standards of cleaning, disinfection and sanitation throughout the inn. All linens are cleaned between guests - and we do mean ALL linens - sheets, blanket, bedspread, mattress pads, pillow protectors, towels, bathmats, etc. You can be confident that all items have been cleaned specifically for your arrival.

Housekeeping is provided by guest request. Please let us know during breakfast if you would like a room refresh, trash removed, or additional supplies. Rooms must be unoccupied for housekeeping service.

Rooms are stocked with what we think is an ample supply of items to make your stay comfortable and enjoyable. However, guests may request additional items at any time.

Our primary cleaner is a Stabilized Aqueous Ozone cleaning system by Tersano which is scentless and approved to kill the COVID virus. We do use other cleaners and disinfectants that may or may not have scents. As a commercial entity, we are required to use EPA-approved commercial grade cleaners, and we cannot accommodate requests to use green, homemade and/or non-EPA approved cleaners. If you have scent sensitivities, let us know at booking so we can ensure that Tersano is the only product used before and during your stay.

Guests have the option for self check-in and/or self check-out. This can be added to your reservation when you book online, or call us by the morning of your arrival to let us know. We'll fill you in on how that happens.

We operate a ServSafe kitchen and receive an annual inspection by the Virginia Department of Health (VDH), with our most recent inspection January 2022. We have received 100% on every VDH inspection since opening in 2011. Donna is a certified Food Safety Manager (since 2001), and Greg has his Food Handler Certification. Both have completed ServSafe COVID-19 training for food service.

Breakfast is served by reservation from 7:30 am to 10 am at individual tables in our Dining Room. We offer a full breakfast menu with a variety of choices. Guests place orders the evening before, as well as schedule a seating. Seatings are first-come, first served, and times may be limited based on how many guests are in-house and what seatings have already been selected. If you require a specific time, please let us know before arrival.

Early coffee is available starting at 7 am by pre-order the day before. A tray will be placed outside your room at the scheduled time - we do not knock just in case you are still sleeping, but you can know the tray will be there as requested.

Notes for Visiting Cape Charles:

Many of our businesses continue to be short staffed. Please be kind and patient. We encourage you to make reservations where you can, even months in advance, as it can be difficult to get into restaurants last minute, or arrange for rentals (golf cart, bicycle, boat, kayak, etc.).

If you have any questions, please reach out to us at 757-331-3133 or info@FigStreetInn.com.

Be safe. Wash your hands. And above all, be kind.

- Greg & Donna